Step 2 of 4
Write the system prompts
The welcome, fallback messages, and how many tries the caller gets before we route them somewhere safe.
AAdam/ English
ElevenLabs is not configured. Text is editable, but Render will not produce audio until credentials are configured.
Welcome message Required
The first thing every caller hears.
Auto-list options after welcome
ON / Default
We will automatically speak: "For Sales, press 1. For Support, press 2. For Send brochure, press 3."
Invalid input
DraftPlayed when caller presses an unmapped digit.
Timeout
DraftPlayed when caller doesn't press anything.
If the caller still has not chosen...
Max retries
Default: 2
Then...
Fallback message
Played before we route, repeat, or hang up.